Customer relations office
The main functions of the Customer relations office (Law no. 150 dated 7 June 2000, Art. 8) are:
- ensure citizens can exercise their rights to information, access and participation mentioned in Law no. 241 dated 7 August 1990 and amendments;
- facilitate the use of the services offered to the citizens, by explaining the administrative and statutory provisions and giving information on the institution facilities and tasks;
- promote the adoption of electronic connection systems and the coordination of civic networks;
- implement processes to control the quality of the services and the users' satisfaction through internal communication and communication with the citizens;
- ensure mutual information between the customer relations office and the other facilities operating within the local government, as well as between the customer relations offices and the different local governments.
| Name | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Description | È il punto di accesso dei Cittadini che vogliono conoscere l’attività amministrativa del Comune | ||||||||
| Person in charge | Floriana Stefanetti | ||||||||
| Staff |
Tiziano Bendotti - Istruttore Direttivo Amministrativo |
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| Address | Piazza Agnesetta n.1 | ||||||||
| Phone |
0324.7001 |
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| Fax |
0324.73047 |
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|
bendotti.tiziano@comune.varzo.vb.it |
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| Opening times |
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